Contact Us
Have questions about DTF transfers, sublimation transfers, gang sheets, artwork requirements or an existing order? The Rockin Transfers team is here to help.
Get in Touch
Business Name: Rockin Transfers
Email: rockindtftransfers@gmail.com
Phone: 815-320-9632
Address: 14001 W Illinois Hwy, New Lenox, IL 60451, United States
Please allow up to 24 hours for an email response. Messages received during weekends or holidays may be answered on the next business day.
Contacting Us About an Order
For faster assistance, please include the following information in your message:
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Your full name
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Your order number
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The email address used to place the order
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A clear description of your question or concern
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Photos of the product and packaging when reporting an incorrect or defective item
Incorrect or defective items must be reported within 48 hours of delivery. Please review our Return, Replacement and Cancellation Policy before contacting us about a replacement.
Processing and Shipping Questions
Our standard processing time is 1–4 business days, excluding weekends and holidays. Orders are shipped Monday through Friday.
If you need faster service, add Rush My Order to your cart. Eligible rush orders placed before 1:00 PM Central Time ship the same business day. Ready-to-ship transfers ordered before the cutoff also qualify for same-business-day shipping.
Please remember that processing time and carrier delivery time are separate.
Join Our Facebook Community
Join the Rockin Transfers Facebook community to be among the first to hear about sales, promotions, new transfer designs and important updates. Unless otherwise stated, all promotional times follow the Central Time Zone.
We look forward to helping you create something amazing with high-quality DTF and sublimation transfers from Rockin Transfers in New Lenox, Illinois.