Privacy Policy

Last updated: August 10, 2026

This Privacy Policy explains how Rockin Transfers collects, uses, stores and shares your personal information when you visit our website, place an order, contact us or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Contact information, including your name, email address, telephone number and billing or shipping address

• Order information, including products purchased, uploaded artwork, order notes and transaction details

• Account information, including your username and password if you create a customer account

• Customer-service communications, including emails, contact-form submissions and information provided when reporting an order issue

• Device and usage information, including your IP address, browser, device type, pages viewed and interactions with our website

• Marketing preferences, including whether you have agreed to receive promotional emails or other communications

• Payment-related information processed securely by Shopify and authorized payment providers

Rockin Transfers does not directly store your complete credit-card number.

How We Use Your Information

We may use your personal information to:

• Process, fulfill and ship your orders

• Print customer-submitted artwork

• Provide order confirmations and shipping updates

• Communicate with you about an order or inquiry

• Review incorrect, defective, lost or damaged-order claims

• Maintain customer accounts

• Detect and prevent fraud or unauthorized transactions

• Improve our website, products and customer experience

• Send marketing communications when you have provided consent

• Comply with applicable legal, tax and accounting obligations

• Protect the rights, safety and security of our customers and business

Shopify and Service Providers

Our online store is hosted by Shopify, which processes information needed to provide the ecommerce platform, checkout and related services.

We may also share necessary information with trusted service providers that help us operate our business, including:

• Payment processors

• USPS, UPS and other shipping providers

• Website hosting and ecommerce providers

• Email and customer-support services

• Analytics and advertising providers

• Fraud prevention and security services

• Professional advisers and government authorities when legally required

These providers receive only the information reasonably necessary to perform their services.

Customer-Uploaded Artwork

Artwork uploaded for custom printing may contain personal information, names, photographs or other identifying details. We use uploaded files to review, produce and fulfill your order.

By uploading artwork, you confirm that you have the legal right and permission to provide and reproduce its contents. Do not upload sensitive personal information that is unnecessary for completing your order.

Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

• Keep the website and shopping cart functioning

• Remember preferences and account settings

• Understand website traffic and performance

• Prevent fraud and improve security

• Measure advertising performance

• Deliver relevant marketing where permitted

You can adjust certain cookie preferences through our website’s privacy controls or your browser settings. Disabling essential cookies may prevent parts of the website from functioning correctly.

Marketing Communications

If you subscribe to our marketing communications, we may contact you about new designs, promotions, sales and store updates.

You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting us at rockindtftransfers@gmail.com. Unsubscribing from marketing will not stop necessary order, account or customer-service communications.

How We Share Personal Information

We do not sell personal information for money. However, some privacy laws may define certain uses of analytics or advertising technologies as the “sale” or “sharing” of personal information.

Where required, eligible customers may use our website’s privacy or data-sharing opt-out controls to submit a request.

We may disclose information when reasonably necessary to:

• Complete an order or requested service

• Comply with a subpoena, court order or applicable law

• Prevent fraud or protect legal rights

• Respond to a business transfer, merger or sale

• Protect customers, our business or the public from harm

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, maintain business and tax records, resolve disputes, prevent fraud and meet legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential and should contact us if they suspect unauthorized account activity.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Receive a portable copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain targeted advertising or data sharing

• Appeal a decision regarding a privacy request

• Be free from unlawful discrimination for exercising privacy rights

To submit a request, email rockindtftransfers@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request. Authorized agents may be required to provide proof of authorization.

Some information may be retained when permitted or required by law.

Children’s Privacy

Our website is not intended for children under 13 years old, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through our website, contact us so we can review and take appropriate action.

Third-Party Links

Our website may contain links to Facebook or other third-party websites. Rockin Transfers is not responsible for the privacy, security or content practices of third-party services. Review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date.

Contact Us

For privacy questions or requests, contact:

Rockin Transfers
Email: rockindtftransfers@gmail.com
Phone: 815-320-9632
Address: 14001 W Illinois Hwy, New Lenox, IL 60451, United States